This Privacy Policy explains how CutTime ("CutTime," "we," "us," or "our"), a product powered by LinkUp, collects, uses, shares, and protects information when you visit our marketing site, try a demo, or use the CutTime platform.
1. Who this applies to
This policy covers:
- Visitors to the CutTime marketing site and related pages
- People who explore public demo shops
- Shop owners, staff, and customers who use CutTime booking and business tools
2. Information we collect
Depending on how you use CutTime, we may collect:
- Account and contact details — name, email, phone number, and similar details you provide when registering or contacting us
- Business information — shop name, locations, services, schedules, branding assets, and configuration you enter into CutTime
- Booking and customer data — appointment details, customer contact info, notes, and related records processed for shops that use CutTime
- Payment-related information — payment status and references handled through our payment providers (we do not store full card numbers on CutTime servers)
- Technical and usage data — IP address, device/browser type, pages viewed, approximate location derived from IP, cookies or similar technologies, and diagnostic logs needed to operate and secure the service
3. How we use information
We use information to:
- Provide, maintain, and improve CutTime
- Create and manage accounts, shops, bookings, and related features
- Process payments and send transactional messages (confirmations, reminders)
- Respond to support and sales inquiries
- Secure the platform, prevent abuse, and troubleshoot issues
- Meet legal obligations and enforce our Terms of Service
4. How we share information
We may share information with:
- Service providers that help us host, email, process payments, monitor reliability, or support the product — under obligations to protect your data
- Shop operators when you book or interact with a specific business on CutTime (that shop is typically the controller of its customer records)
- Authorities or advisors when required by law or to protect rights, safety, and the integrity of the service
We do not sell your personal information.
5. Cookies and similar technologies
We use cookies and similar technologies for essential session/auth functions, preferences (such as theme), and basic analytics or security monitoring. You can control cookies through our cookie banner, your browser settings, and our Cookies Policy. Some features may not work if essential cookies are blocked.
6. Data retention
We retain information for as long as needed to provide CutTime, comply with legal obligations, resolve disputes, and enforce agreements. Businesses that use CutTime may control retention of their own customer and booking records within the product.
7. Security
We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; please use strong credentials and notify us of any suspected unauthorized access.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or export personal information, or to object to or restrict certain processing. To make a request, contact us using the details below. If you are a customer of a shop using CutTime, you may also need to contact that shop directly for data they control.
9. Children
CutTime is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
10. International transfers
CutTime may be hosted or supported in countries other than where you live. Where required, we use appropriate safeguards for cross-border transfers.
11. Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top will change when we do. Continued use of CutTime after an update means you accept the revised policy.
12. Contact
Questions about privacy can be sent through Powered by LinkUp. For product terms, see our Terms of Service.